Last Updated: January 24, 2026
Welcome to Second Order Agency. By accessing or using our website, engaging our services, or contacting us through any channel, you agree to the following Terms & Conditions. If you do not agree, please refrain from using our site or services.
1. Use of the Website
You agree to use our website and any associated services for lawful and appropriate purposes only. You may not:
Attempt to gain unauthorised access to our systems or infrastructure
Use the site to transmit harmful, misleading, or malicious content
Copy, distribute, or reuse website content without permission
We reserve the right to restrict or terminate access if misuse is suspected.
2. Intellectual Property
All content on this website — including text, frameworks, visuals, graphics, concepts, logos, and case studies — is the property of Second Order Agency unless otherwise stated.
No content may be reproduced, distributed, or used for commercial purposes without prior written consent.
3. Project Engagement & Services
All client work is governed by a separate written agreement outlining scope, deliverables, timelines, and commercial terms.
Second Order Agency reserves the right to decline any project or engagement at our discretion.
4. Fees, Payments & Refunds
Payment terms will be defined in the relevant agreement or invoice. Unless otherwise agreed in writing:
An initial fee or retainer is required before work begins
Fees are payable according to the agreed schedule
Completed work is non-refundable
Late payments may incur additional fees or suspension of services.
5. Confidentiality
We treat all confidential information shared with us responsibly and expect the same in return. Clients agree not to disclose any proprietary methods, frameworks, or materials shared as part of an engagement unless explicitly permitted in writing.
6. Limitation of Liability
While we apply care and professional judgment to all work, Second Order Agency is not liable for:
Any direct or indirect loss resulting from use of this website
Outcomes influenced by third-party platforms, vendors, or tools
Commercial or performance results following strategic, creative, or media decisions
All services are provided on an advisory and execution basis, and outcomes cannot be guaranteed.
7. Third-Party Tools & Links
Our website or services may reference or integrate third-party tools, platforms, or links. We are not responsible for their content, availability, or data practices. Use of third-party services is at your own discretion.
8. Changes to Terms
We may update these Terms & Conditions from time to time. The most recent version will always be available on this page with the updated date.
Continued use of our website or services constitutes acceptance of any changes.
9. Governing Law
These Terms are governed by the laws of [United States / New York State — adjust as needed]. Any disputes shall be subject to the jurisdiction of the relevant courts.
10. Contact Us
If you have questions regarding these Terms & Conditions, please contact:
david@secondorderagency.com